Warranty Issues

The enclosed materials are intended to help you should you have a vehicle warranty claim denied in circumstances in which an aftermarket product has been used. The information describes the law on vehicle warranties and will provide a sense of what is and is not an improper warranty denial. After reviewing this information, you will be aware of the steps to take to fight unlawful warranty denials.

In many cases it will not be necessary to take all the steps outlined here because disputes are often resolved at an early stage.

• Warranty denied?
• Consumer Bill of Rights
• FTC’s Consumer Alert on Right to Install Aftermarket Parts